At 8j8 Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use the 8j8 platform at 8j8.org. It also explains your rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and how you can exercise them.
By registering an account or using any part of the 8j8 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact our support team to close your account.
A plain-language summary of our core privacy commitments. The full legal text follows in the sections below.
All personal and financial data stored on 8j8 servers is encrypted using industry-standard AES-256 encryption. Your account credentials are hashed and salted — even 8j8 staff cannot read your password in plain text.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. 8j8 provides clear channels to exercise these rights — no bureaucratic runaround, just a straightforward request to our support team.
8j8 does not sell your personal data to third parties. We only share data with trusted service providers who are contractually bound to protect it, and with regulators such as PAGCOR and the NPC where legally required.
We collect only the personal data that is strictly necessary to provide our services, comply with PAGCOR KYC requirements, and meet our obligations under Philippine anti-money laundering law. We do not collect data for its own sake.
Promotional communications from 8j8 are always opt-in. You can unsubscribe from marketing emails and SMS at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.
8j8's data processing practices are designed to comply with the National Privacy Commission's (NPC) guidelines and circulars. We conduct regular internal privacy audits and maintain a Data Protection Officer (DPO) to oversee compliance.
8j8 Casino ("8j8," "we," "us," or "our") operates the online gaming platform accessible at 8j8.org, offering casino games, sports betting, live dealer games, bingo, and related entertainment services to players in the Philippines. 8j8 operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), 8j8 acts as the Personal Information Controller (PIC) in respect of the personal data of registered players and website visitors. Our designated Data Protection Officer (DPO) can be reached at the contact details provided in Section 15 of this Policy.
8j8 collects the following categories of personal data, depending on how you interact with our platform:
8j8 collects personal data through the following means:
Under the Data Privacy Act of 2012, 8j8 processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and platform access | Performance of contract (your player agreement with 8j8) |
| KYC identity verification and age verification | Legal obligation (PAGCOR KYC requirements, RA 9160 AMLA) |
| Payment processing and transaction records | Performance of contract; legal obligation |
| Fraud prevention and security monitoring | Legitimate interest; legal obligation |
| Responsible gaming tools and self-exclusion | Legal obligation (PAGCOR responsible gaming rules); vital interest |
| Marketing communications | Consent (opt-in only; withdrawable at any time) |
| Platform analytics and improvement | Legitimate interest |
| Regulatory reporting to PAGCOR / NPC | Legal obligation |
8j8 uses the personal data we collect for the following purposes:
8j8 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.
8j8 shares personal data with carefully selected third-party service providers who assist us in delivering the 8j8 platform. These include identity verification providers, payment processors (GCash/Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), game software providers, cloud hosting services, and customer support platforms. All service providers are bound by data processing agreements that require them to protect your data and use it only for the specific purpose for which it was shared.
8j8 will disclose personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law, court order, or regulatory direction. We will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of 8j8's assets, personal data held by 8j8 may be transferred to the acquiring entity as part of the transaction. Affected players will be notified in advance of any such transfer and of any material changes to this Privacy Policy that result from it.
8j8 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment — your data is not a product at 8j8.
Cookies are small text files placed on your device when you visit the 8j8 platform. They help us recognize your browser, remember your preferences, keep you logged in, and understand how you use our platform. We also use similar technologies such as web beacons and local storage for comparable purposes.
You can control cookie settings through your browser's privacy settings. Note that disabling strictly necessary cookies will prevent you from logging in and using the 8j8 platform. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.
8j8 retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines. Where data cannot be immediately deleted due to ongoing legal proceedings or regulatory investigations, it will be retained until those proceedings are concluded.
8j8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:
While 8j8 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials and for notifying 8j8 immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 8j8:
You have the right to request a copy of the personal data 8j8 holds about you, along with information about how it is being processed. We will respond to access requests within 15 business days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most account information directly through your account settings, or by contacting support for KYC-related corrections.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that data subject to mandatory retention periods under PAGCOR or AMLC regulations cannot be deleted until those periods expire.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest, though 8j8 may continue processing where it can demonstrate compelling legitimate grounds that override your interests.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format (e.g., CSV or JSON) for transfer to another service provider.
If you believe 8j8 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact our DPO first so we can attempt to resolve the matter directly.
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will acknowledge your request within 3 business days and provide a substantive response within 15 business days. We may need to verify your identity before processing certain requests.
The 8j8 platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. 8j8 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, forfeit any balance in accordance with our Terms and Conditions, and securely delete the personal data collected, subject to any mandatory retention obligations under Philippine law.
If you are a parent or guardian and believe that a minor in your care has registered an account with 8j8, please contact our support team immediately so we can take appropriate action.
8j8 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting services or game software providers with servers in other jurisdictions — 8j8 ensures that such transfers are conducted in compliance with Section 21 of the Data Privacy Act and NPC guidelines on cross-border data transfers.
Specifically, 8j8 requires that all recipients of cross-border data transfers provide an adequate level of data protection, either through contractual data transfer agreements incorporating NPC-approved standard contractual clauses, or through equivalent legal mechanisms recognized by the NPC.
The 8j8 platform may contain references to third-party game providers and payment services. While 8j8 carefully selects its partners, we are not responsible for the privacy practices of third-party services. Each third-party service provider operates under its own privacy policy, and we encourage you to review those policies before providing personal data directly to any third party.
8j8's Privacy Policy applies solely to data collected and processed by 8j8 in connection with the 8j8 platform. It does not apply to data collected by third-party services, even where those services are integrated into or accessible through the 8j8 platform.
8j8 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. Material changes will be communicated to registered players via email to the address on file, with a minimum of 14 days' notice before the changes take effect.
The version number and effective date at the top of this document indicate the currently applicable version. The most current version of this Privacy Policy is always available at 8j8.org/privacy-policy. Your continued use of the 8j8 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8j8, please contact our Data Protection Officer (DPO):
For complaints that cannot be resolved directly with 8j8, you may contact the National Privacy Commission of the Philippines through their official channels at the NPC website.
Now that you know how 8j8 protects your data, enjoy the full casino experience — slots, live games, bingo, and more — with the confidence that your personal information is in safe hands.
Must be 21 or older to play. Gambling is addictive. Know when to stop.